Alarms & alerting
Monitoring is only useful if it reaches a human at the right moment — not too early (noise), not too late (an outage). WatchTower15 alarms are evaluated automatically after every check, open incidents with a severity, and deliver notifications through the channels your team already uses.
The rule catalogue
Section titled “The rule catalogue”WatchTower15 ships a set of built-in rules covering the common failure modes. Each rule is one of two types:
- Metric rules compare a numeric value (days-to-expiry, response time) against a threshold.
- Boolean rules are pass/fail conditions (reachable or not, changed or not) and escalate based on how many times in a row they fail.
| Rule | Type | Warning (default) | Critical (default) |
|---|---|---|---|
| SSL certificate expiring soon | metric | ≤ 60 days | ≤ 30 days |
| Domain (registration) expiring soon | metric | ≤ 60 days | ≤ 30 days |
| Service response slow | metric | ≥ 10 000 ms | ≥ 30 000 ms |
| Domain unreachable | boolean | 1 consecutive | 5 consecutive |
| Service unreachable | boolean | 1 consecutive | 5 consecutive |
| Service response failed | boolean | 2 consecutive | 6 consecutive |
| DNS changed | boolean | 1 consecutive | — (warning only) |
| WHOIS changed | boolean | 1 consecutive | — (warning only) |
Severity & escalation
Section titled “Severity & escalation”Severity is how WatchTower15 distinguishes “worth knowing” from “wake someone up”. It’s decided per evaluation:
- Metric rules compare the scan value to the thresholds directly — over the
critical threshold is
critical, over the warning threshold iswarning, otherwise clear. - Boolean rules escalate on a consecutive-failure streak. A rule opens at
warningonce it has failed its warning count in a row, and escalates tocriticalonce it reaches the (higher) critical count. Where a rule’s warning and critical counts are equal — as with DNS changed and WHOIS changed — it stays warning-only; a single change is worth a heads-up, not a page.
This is why Domain unreachable pages you only after five consecutive failures by default, while a one-off blip merely raises a warning: sustained failure is what escalates.
Per-entity thresholds
Section titled “Per-entity thresholds”Defaults are sensible, but every threshold and consecutive-failure count is overridable per resource. A payment endpoint might escalate to critical after two slow responses while a batch job tolerates ten; a flagship domain might warn 90 days before certificate expiry. Overrides are stored against the specific resource, so tuning one noisy service never changes the defaults for everything else.
| Overridable | Applies to |
|---|---|
| Warning threshold | metric rules (days, ms) |
| Critical threshold | metric rules |
| Warning consecutive-failure count | boolean rules |
| Critical consecutive-failure count | boolean rules |
Leave any override blank to fall back to the rule’s built-in default.
Incident lifecycle
Section titled “Incident lifecycle”Alarms are evaluated event-driven, immediately after each relevant scan is processed — not on a slow polling loop:
- A scan completes for a resource. Transient outcomes (
blocked,lookup_unavailable) are ignored — they never open or resolve an incident. - The matching active rules are evaluated.
- If a condition is breached and no incident is open for that rule+resource, a
new incident opens at the computed severity (
warningorcritical). - If the severity changes, the current incident resolves and a new one opens at the new level, so history reflects the escalation.
- When the condition clears, the incident auto-resolves.
There is at most one open incident per rule per resource, so a persistent problem is a single actionable incident rather than a flood. A resource’s overall health reflects its highest open severity.
Notification channels
Section titled “Notification channels”Incidents are delivered through alarm policies, which route to targets:
- Targets — individual users, contact groups, or broadcast to all users / all groups in the organisation.
- Channels —
email(the default), plus Slack, Microsoft Teams, and generic webhook.
Every delivery attempt is recorded, so you can confirm an alert actually went out — and where.
Related
Section titled “Related”- Uptime, domain & service checks — the scans that feed alarms.
- Security scanning — the certificate/DNS rules in a security frame.
- Tagging — targeting policies at groups of resources.